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ABSTRACT
Usability evaluation of websites is necessary to guarantee good utilization and access to the website's content. The study assessed the usability of polytechnics and college education websites in Northwest Nigeria. Ten websites from each institution were identified and examined for the study. The study used a heuristic evaluation method to identify user interface design problems. The following usability features were used for the study: Functionality, Navigation, Interactivity, Attractiveness, Organization and Security/Privacy. The result shows that seven of the ten polytechnic websites examined have a 50% and above total usability score. One polytechnic website obtained the highest usability score of 77.6%, followed by two websites with the same score of 62.8%. For colleges of education websites, five of the ten websites examined have a total usability score of 50%; one website obtained the highest score of 66.6%, followed by one website with a score of 61%, and three websites scored the lowest score of below 50%. The study concludes that regular evaluation of the institution is key to maintaining the website's ability to satisfy and support users in achieving their academic goals and participating successfully with other standard academic websites.
Keywords: Usability Evaluation; Polytechnics website; Colleges of Education Websites.
The Beam journal of arts and science
ISSN: 1118-5953 www.uaspolysok.edu.ng/jounal
ISSN: 1118-5953 www.uaspolysok.edu.ng/jounal